Notices & Client Rights

Important Information for Texas Clients.

Professional complaint information and your rights to a Good Faith Estimate under federal law.

Texas Complaint Notice

The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology. Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.

Texas Behavioral Health Executive Council
1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
Main line (512) 305-7700
Complaints, 24-hour toll-free (800) 821-3205
bhec.texas.gov

Good Faith Estimate Rights

Under the No Surprises Act, health care providers must give clients who do not have insurance or who are not using insurance an estimate of the expected charges for scheduled services. You may ask for a Good Faith Estimate before scheduling an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you may dispute the bill. Keep a copy of your estimate. Learn more at cms.gov/nosurprises.